FAQs
This FAQ covers the questions PR and marketing teams ask most when partnering with Genie Creative, from creative and production timelines to design, fulfillment and shipping. Our goal is to make PR boxes and mailers seamless, so you can focus on running great campaigns!
Getting Started - Who We are and Who We Work With
This section covers who Genie Creative works with, what we do, and whether we are the right partner for your team. If you are wondering how Genie fits into your PR or marketing workflow or how we differ from traditional creative partners, start here.
What does Genie Creative do and who do you partner with?
Genie Creative partners with PR and marketing teams as well as directly with brands to design, produce, and deliver custom PR boxes and mailers that support impactful campaigns. We handle the details from concept through delivery so your team can focus on strategy, storytelling, and results.
We've done PR boxes in house before, we know how. Can you still help us?
Absolutely. Teams that already know how to do PR boxes often work with us to save time, reduce vendor coordination, and scale campaigns without stretching internal resources.
What types of campaigns do you support with custom PR boxes?
We support a wide range of campaigns including influencer seeding, product launches, brand activations, press drops, and immersive experiences. Each PR box is designed to support the specific goals, audience, and story of the campaign.
Can Genie manage the entire PR box process from concept to delivery?
Yes, we can manage the full process from creative direction and sourcing to production, kitting, and shipping. Our goal is to make PR boxes feel seamless so your team does not have to juggle multiple vendors or timelines and end up with a stunning result that leaves all involved thrilled! Ready to see what we can do together? Let's Talk Your Project today!
Design & Creative Process
Here you will find answers to common questions about designing custom PR boxes, creative direction, branding, and art. This section explains how Genie approaches PR box design to support product launches, influencer campaigns, and brand storytelling.
I've never done this before, how do I design a PR box?
No problem at all. We guide you through the process by helping define the goal, audience, and ROI, then translate that into a thoughtful "WOW" PR box design that supports your campaign!
Can Genie help with creative direction and art for my PR box design?
Yes, we love to support with creative direction and artwork whether you come in with a clear concept and assets or are looking for some inspiration and fresh ideas or art. We meet you where you are and help shape a custom PR box that's on brand, intentional, and aligned with your campaign goals.
I want to be involved with the creative process for my custom PR box design!
We love that and encourage it. We collaborate closely throughout the creative process, incorporating your ideas and feedback while handling the execution details to keep things moving smoothly.
Packaging Options & Sustainability
This section covers the range of packaging options available to support different campaign goals, from premium and structural designs to eco conscious solutions. These questions explain how we help you choose materials and formats that align with your vision, budget, and values.
What materials can I use to make custom PR box?
Custom PR boxes can be made from far more than just cardboard, including rigid boxes, wood, acrylic, fabric, metal accents, and fully custom fabricated structures. If you have a vision in mind, we help figure out how to bring it to life in a way that works for your campaign and timeline.
What specialty finishes (like Spot UV and foil) can I use to make custom PR boxes?
Yes, there are many specialty finishes you can use, including spot UV, foil stamping, embossing, debossing, soft touch coatings, and layered textures. We also bring ideas you may not have thought of yet, helping you use finishes strategically to elevate the entire experience!
Do you make custom PR boxes for luxury products?
Absolutely. We create custom PR boxes specifically for luxury products, using premium materials, specialty finishes, and thoughtful details that feel elevated and intentional.
Do you offer eco friendly material custom PR boxes?
Yes, we offer eco friendly material options for custom PR boxes, including recycled, recyclable, and responsibly sourced materials. We help you choose options that support sustainability goals while still delivering a strong visual and unboxing impact.
Can sustainable packaging still feel premium and on brand?
Yes, absolutely. With the right materials, finishes, and structure, sustainable packaging can feel just as premium and on brand as traditional options. Whenever you're ready to connect, start the process with a quote request and we'll be in touch to disucss options that support your project!
Pricing & Order Sizes
These FAQs cover pricing & order quantities. If you are planning a small batch, limited run, or large scale PR campaign we've got you covered!
How much do custom PR boxes cost?
Every custom PR box project is different, and the cost can range just as widely as the vision behind it. Whether you are planning a small, targeted send or a fully fabricated, high end experience, we help you create something that feels exciting, intentional, and well worth the investment. Request a quote, we'll connect to discuss a few details and we'll have an estimate dialed in in no time!
Do you support small batch or limited run custom PR box orders?
Yes, we absolutely do. Small batch and limited run PR boxes are often some of our favorites, especially for targeted campaigns, VIP sends, or early launches.
What is the MOQ (Minimum Order Quantity) for custom PR Boxes?
Our minimum order quantity for custom PR boxes is 50 units. This allows us to maintain quality, consistency, and a strong unboxing experience while still supporting smaller, targeted campaigns.
Are there bulk order discounts for custom PR boxes?
Yes, we offer bulk order pricing for larger custom PR box runs. Ordering at scale allows us to optimize production and pass that value back to you while maintaining the same level of quality and impact.
Timelines, Production & Fulfillment
Here we answer questions about kitting, project timeframes and shipping. This section is especially useful for agencies and brands managing multi recipient campaigns and influencer seeding.
How long does it take to produce a custom PR box order?
Production timelines vary based on the scope of the project, but most custom PR box orders fall within a one to three month window. Simpler builds can move faster, while more custom or fabricated experiences take additional time to get just right.
Can Genie handle kitting, inserts, and multi item PR boxes?
Yes, we handle kitting, inserts, and multi item PR boxes as part of the process. From multi-insert bpxes to complex assemblies, we make sure everything comes together cleanly and consistently.
Can I include personalized inserts to each recipient for my custom PR box?
Yes, personalized inserts are absolutely an option. We can customize inserts by recipient to make each PR box feel thoughtful, intentional, and tailored to who is receiving it.
Can you ship each custom PR box directly to my recipients?
Yes, we can ship each custom PR box directly to your recipients. We handle the logistics so your boxes arrive where they need to go, on time and campaign ready.
Do you ship PR boxes domestically and internationally and provide tracking?
Yes, we ship PR boxes both domestically and internationally and provide tracking for every shipment. You will have clear visibility into where each box is and when it arrives.
Where are you located and what areas do you serve?
We are based in Las Vegas and love partnering with local businesses, PR agencies, and brands producing campaigns or events in town. That said, we work with clients everywhere and support PR box campaigns nationwide and internationally.
Campaign Types & Use Cases
This section outlines the types of campaigns Genie supports, from influencer seeding and brand activations to product launches and ongoing PR programs. It helps clarify how custom PR boxes and mailers can be applied across different use cases.
Do you create PR boxes for influencer seeding campaigns?
Yes, influencer seeding campaigns are a big part of what we do. We design PR boxes that feel personal, on brand, and exciting to receive, helping encourage authentic sharing and engagement.
Can Genie support immersive Brand Activations?
Yes, absolutely. We support immersive brand activations by creating custom PR boxes that are memorable, and fully aligned with the bigger moment you are bringing to life.
Can Genie support Product Launches?
Yes, product launches are one of our core use cases. We create custom PR boxes that build anticipation, tell a clear story, and make the launch moment feel special from the first open.
My campaign or event is none of these, can you still produce Custom PR Boxes for it?
Absolutely. If it involves telling a story, creating a moment, or sending something memorable, we can design a custom PR box to support it, even if it does not fit a standard category. We'll match your vision. Request a quote today and we'll be in touch to discuss your BIG ideas!
Your Experience & Support
These questions focus on project management, communication, and next steps. If you are curious about how Genie keeps projects organized and reduces client workload, this section explains what it is like to work with us.
Who manages my project once we get started?
Once we get started, you will have a dedicated project manager who oversees your project from start to finish. You will also have access to a project hub where you can check progress, share feedback, and communicate with our team in one place.
How do you keep projects on track and reduce client workload?
We handle the coordination, timelines, and moving pieces so you do not have to. With a clear process, proactive communication, and a centralized project hub, we keep things organized and easy for your team.
What information do you need to get started on a custom PR box?
To get started, we begin with a conversation about where you are now and what you want this PR box to accomplish. From there, our onboarding process walks you through the details in a clear, easy way so nothing feels overwhelming.
Will I have one point of contact?
Yes, you will have one main point of contact throughout the project. We'll stay closely involved and make sure communication stays clear, organized, and easy.
How do I start a custom PR box project with Genie?
Getting started is easy. Simply Get a Quote to tell us a bit about your project, and you're one step closer to an amazing custom PR box!